Overview

Queenstown, nestled on the shores of the stunning Lake Wakatipu and surrounded by the majestic Southern Alps, is often referred to as the adventure capital of New Zealand. This vibrant resort town offers a perfect blend of breathtaking natural beauty and thrilling outdoor activities. Visitors can indulge in a variety of experiences, from bungee jumping off the iconic Kawarau Bridge to serene lake cruises and scenic gondola rides that provide panoramic views of the region. In addition to adventure sports, Queenstown boasts a lively dining scene, charming boutiques, and a rich cultural heritage. Whether you're seeking adrenaline-pumping adventures or a peaceful retreat in nature, Queenstown promises an unforgettable experience for every traveler.

Things to know about Queenstown!

When is the best time to visit Queenstown?

January

Summer season with warm weather and outdoor festivals like the Gibbston Valley Concert.

February

Continued summer warmth and events like the Queenstown Summer Concert.

March

Mild weather and the Arrowtown Autumn Festival begins towards the end of the month.

What languages do they speak in Queenstown?

EnglishPrimary

95 %

Mandarin10 %

Spanish5 %

French4 %

German3 %

Here are some useful words for Queenstown

Eng word: Hello

Eng pronunciation: Hello

Local language: Hello

Eng word: Goodbye

Eng pronunciation: Goodbye

Local language: Goodbye

Eng word: Thank you

Eng pronunciation: Thank you

Local language: Thank you

Eng word: How much

Eng pronunciation: How much

Local language: How much

Eng word: Toilet

Eng pronunciation: Toilet

Local language: Toilet

Eng word: Help me

Eng pronunciation: Help me

Local language: Help me

Eng word: Yes

Eng pronunciation: Yes

Local language: Yes

Eng word: No

Eng pronunciation: No

Local language: No

Eng word: Excuse me

Eng pronunciation: Excuse me

Local language: Excuse me

Top historical facts about Queenstown

Foundation of Queenstown

Queenstown was named in honor of Queen Victoria in the 1860s, reflecting the town's roots in the era of British exploration and settlement.

Gold Rush Era

The discovery of gold in the Arrow River in the 1860s led to a surge in population and wealth, solidifying Queenstown as a central hub during the Otago Gold Rush.

Birthplace of Bungy Jumping

Queenstown is known as the home of commercial bungy jumping, a concept introduced by AJ Hackett in 1988, which has since become a world-renowned adventure sport.

Adventure Capital

Dubbed the 'Adventure Capital of the World', Queenstown offers a variety of thrilling activities, from skiing and snowboarding to skydiving and jet boating, attracting adventure enthusiasts globally.

World-Class Ski Resorts

The city is surrounded by some of New Zealand's top ski resorts, including Coronet Peak and The Remarkables, providing excellent skiing and snowboarding conditions.

Establishment of the TSS Earnslaw

In 1912, the iconic TSS Earnslaw steamship began its services on Lake Wakatipu, and it's now one of the oldest tourist attractions in the area, offering scenic cruises to visitors.

Gateway to Milford Sound

Queenstown serves as a primary gateway for tours to Milford Sound, one of New Zealand's most spectacular natural attractions, known for its stunning fiords, waterfalls, and wildlife.

Lake Wakatipu's Legend

The Maori legends behind Lake Wakatipu speak of a giant's heart beating beneath its waters, creating its mysterious and regular rise and fall in water levels.

Wine Production

The area around Queenstown, particularly the Gibbston Valley, is renowned for producing some of New Zealand's finest Pinot Noir, contributing significantly to the country's wine industry.

What customs should I know whilst visiting Queenstown?

Respect the Environment

Queenstown is known for its stunning natural beauty, and locals take environmental conservation seriously. Tourists are encouraged to follow Leave No Trace principles, such as taking all rubbish with them and staying on marked trails.

Adventure Enthusiasm

Queenstown is the adventure capital of New Zealand, and locals have a passion for outdoor activities. Tourists are encouraged to embrace the adventurous spirit, whether it's bungee jumping, skiing, or hiking.

Friendly and Informal Interactions

Kiwis are known for their friendly and laid-back demeanor. Tourists should feel comfortable engaging in casual conversations with locals and using first names.

Tipping is Not Obligatory

While tipping is appreciated in Queenstown, it is not expected as it is in some other countries. Service staff are paid a fair wage, so tipping is entirely at the discretion of the tourist.

Respect for Maori Culture

Maori culture is an integral part of New Zealand's identity. Tourists should show respect by learning about Maori customs and traditions, and by being respectful when visiting culturally significant sites.

Queenstown transportation information

How to travel around Queenstown?

Train

There is no local train service in Queenstown for getting around town. Train services in New Zealand are generally used for long-distance travel rather than local commuting.

Taxi

Taxis are readily available in Queenstown and can be hailed on the street or booked in advance. They are a reliable option for getting around town, especially for those who prefer a more traditional mode of transport.

Ride Share

Ride-sharing services like Uber and Ola are popular in Queenstown, offering convenient and flexible transportation options for tourists. These services are often preferred for their ease of use and availability.

Bus

Queenstown has a public bus service operated by Orbus, which is an affordable way to travel around the town and to nearby areas. The buses are frequent and cover major tourist spots, making them a popular choice for budget-conscious travelers.

Airlines flying to Queenstown

Air New Zealand

Air New Zealand offers direct flights to Queenstown from major cities in New Zealand and Australia. Known for excellent service and comfort, they often have promotional packages for tourists, including ski packages during the winter season.

Qantas

Qantas provides flights to Queenstown from Australia with connections from other international destinations. They offer competitive pricing and frequent flyer benefits.

Jetstar

Jetstar is a low-cost carrier offering budget-friendly flights to Queenstown from various Australian cities. They often have special deals and discounts for early bookings.

Virgin Australia

Virgin Australia offers flights to Queenstown from several Australian cities. They provide a good balance of cost and service, with frequent promotions for holiday packages.

How to get to my hotel from the airport?

Train

There is no train service directly from the airport to the main area in Queenstown. It is recommended to use one of the other transportation options mentioned above for this journey.

Taxi

Taking a taxi is the most convenient and quickest way to get from the airport to the main area in Queenstown. Taxis are readily available outside the airport terminal and can take you directly to your destination.

Ride Share

Using a ride-sharing service like Uber or Lyft is another convenient option for getting from the airport to the main area in Queenstown. Simply request a ride through the app and wait for your driver to pick you up outside the terminal.

Airport Shuttle Bus

The airport shuttle bus is a cost-effective option for getting from the airport to the main area in Queenstown. These buses operate on a regular schedule and can drop you off at various locations in the city.

Useful tips for Queenstown

Important apps to enhance your experience in Queenstown

Available payment methods in Queenstown

Alternative payment

Local payment options such as POLi, an online payment service that allows users to pay directly from their bank account, are available for online transactions. Additionally, some local businesses may accept payments through New Zealand-based payment platforms like Laybuy and Afterpay, which allow for installment payments.

Cash

The primary currency accepted in Queenstown, New Zealand, is the New Zealand Dollar (NZD). Cash is widely accepted in most places, including shops, restaurants, and tourist attractions. ATMs are readily available throughout the city for cash withdrawals.

Credit/Debit Cards

Visa and MasterCard are the most commonly accepted credit and debit cards in Queenstown. American Express is also accepted in many places, though not as universally. Contactless payment options like PayWave and PayPass are widely supported.

Mobile Wallet

Mobile payment options such as Apple Pay, Google Pay, and Samsung Pay are accepted in many establishments in Queenstown. These services are supported by most major banks in New Zealand, allowing for convenient tap-and-go transactions.

What Power Adapter to use in Queenstown?

In Queenstown, the most common Power Adaptor is Type I.

Best prepaid SIM cards for tourists

Spark

Spark offers prepaid and postpaid phone plans. Tourists can easily get a SIM card from the Spark store in Queenstown located at 45 Camp Street.

Go to Website

Vodafone

Vodafone provides a range of services including prepaid SIM cards suitable for tourists. You can visit the Vodafone store in Queenstown at 19 Grant Road, Frankton.

Go to Website

2degrees

2degrees offers competitive prepaid plans for tourists and can be found in various retail shops throughout Queenstown. SIM cards are widely available at convenience stores and the airport.

Go to Website

Where can I store my luggage in Queenstown?

Queenstown Airport

Smarte Carte provides luggage storage services at Queenstown Airport

Location not specified

$10 for up to 4 hours and goes up to $20 for 24 hours

No additional information

Queenstown Bus Station

Luggage lockers are available at the Queenstown Bus Station

Location not specified

$8 for up to 3 hours and goes up to $18 for 24 hours

Opening hours: at the Queenstown Bus Station

Queenstown Central

There are luggage lockers available at Queenstown Central

Location not specified

$5 for up to 2 hours and goes up to $15 for 24 hours

Opening hours: at Queenstown Central

All about food in Queenstown

Popular dishes to try in Queenstown

Pavlova

A classic New Zealand dessert made of a meringue base topped with whipped cream…

Hangi

A traditional Māori dish where meat and vegetables are cooked in an underground…

Fergburger

A world-famous gourmet burger known for its fresh ingredients and unique flavor…

Lamb Shanks

Green-lipped Mussels

Locally sourced mussels known for their vibrant green shells, often served steame…

Gifts to buy whilst in Queenstown

Merino Wool Clothing

Pounamu (Greenstone) Jewelry

Manuka Honey Products

New Zealand Wine

Kiwi Bird Plush Toys

Local Art and Crafts

Adventure Experience Vouchers

New Zealand Chocolate

What to See & Do in Queenstown?

Recommended areas to stay in Queenstown

Queenstown Central

The heart of Queenstown, this area is bustling with shops, restaurants, and nightlife. It's perfect for those who want to be close to all the action and enjoy stunning views of Lake Wakatipu.

Frankton

Located just a short drive from the town center, Frankton offers a more relaxed atmosphere with easy access to the airport and local amenities. It's ideal for families and those looking for a quieter stay.

Fernhill

A residential area with breathtaking views of the Remarkables mountain range, Fernhill is perfect for visitors seeking tranquility while still being close to Queenstown's attractions. It's great for hiking and outdoor activities.

Popular areas to visit in Queenstown

Lake Wakatipu

A stunning glacial lake surrounded by majestic mountains, perfect for scenic walks, boat cruises, and water sports.

Queenstown Gardens

A beautiful park located on the shores of Lake Wakatipu, featuring walking paths, picnic areas, and stunning views of the surrounding landscape.

Remarkables Mountain Range

A prominent mountain range offering breathtaking views, hiking trails, and skiing opportunities during the winter months.

Where should I go after Queenstown?

Auckland

Auckland is known for its vibrant urban environment,stunning harbors,and proximity to beautiful islands like Waiheke and Rangitoto,making it a top destination f…

Sydney

Sydney is famous for its iconic Sydney Opera House,beautiful beaches,and the nearby Blue Mountains,offering a mix of cultural and natural attractions.

Melbourne

Melbourne is renowned for its cultural diversity,vibrant arts scene,and proximity to the Great Ocean Road,providing a rich urban experience with access to stunn…

Help and Safety Information for Queenstown

Important contact numbers for Queenstown

111

Emergency Services (Police,Fire,Ambulance)

+64 3 441 0015

Queenstown Hospital

+64 3 441 0500

Queenstown Medical Centre

+64 3 441 1600

Queenstown Police Station

+64 9 914 4780

Tourism New Zealand Emergency Contact

Scam awareness

Accommodation Scams

Fraudulent listings on accommodation websites where scammers ask for payment upfront for properties that do not exist or are not available for rent.

Currency Exchange Scams

Offering poor exchange rates or charging hidden fees at unofficial currency exchange booths.

Fake Ticket Scams

Selling counterfeit tickets for popular attractions or events, leaving tourists unable to enter the venue.

Overpriced Taxi Rides

Unlicensed taxi drivers overcharging tourists by taking longer routes or not using the meter.

Timeshare Scams

High-pressure sales tactics to sell timeshares with misleading information about the benefits and costs involved.

Accommodation Scams

Currency Exchange Scams

Fake Ticket Scams

Overpriced Taxi Rides

Timeshare Scams

Tour Package Scams

Rules for smoking, vaping & drugs for Queenstown

drugs

The possession, use, and distribution of recreational drugs are illegal in Queenstown, as they are throughout New Zealand. This includes cannabis, methamphetamine, and other controlled substances. Penalties for drug offenses can be severe, including fines and imprisonment. Medical cannabis is legal but strictly regulated, and it requires a prescription from a licensed medical professional.

smoking

In Queenstown, New Zealand, smoking is prohibited in all indoor public places, including bars, restaurants, and workplaces. Additionally, smoking is banned in certain outdoor areas such as playgrounds, sports fields, and within a certain distance from the entrances of public buildings. There are designated smoking areas in some public places, but it is important to look for signage indicating where smoking is allowed.

vaping

Vaping in Queenstown is subject to similar regulations as smoking. It is prohibited in all indoor public places and certain outdoor areas. Vaping is also restricted in areas where smoking is banned, and it is advisable to look for designated vaping areas or signage. The sale of vaping products to individuals under 18 is illegal.

What are other people saying about Queenstown?

Queenstown

Overview

We are reviewing this city information

Things to know about Queenstown!

When is the best time to visit Queenstown?

What languages do they speak in Queenstown?

Here are some useful words for Queenstown

Top historical facts about Queenstown

Foundation of Queenstown

Gold Rush Era

Birthplace of Bungy Jumping

Adventure Capital

World-Class Ski Resorts

Establishment of the TSS Earnslaw

Gateway to Milford Sound

Lake Wakatipu's Legend

Wine Production

What customs should I know whilst visiting Queenstown?

Queenstown transportation information

How to travel around Queenstown?

Airlines flying to Queenstown

How to get to my hotel from the airport?

Useful tips for Queenstown

Important apps to enhance your experience in Queenstown

Available payment methods in Queenstown

Alternative payment

Cash

Credit/Debit Cards

Mobile Wallet

What Power Adapter to use in Queenstown?

Best prepaid SIM cards for tourists

Spark

Vodafone

2degrees

Where can I store my luggage in Queenstown?

All about food in Queenstown

Popular dishes to try in Queenstown

Pavlova

Hangi

Fergburger

Lamb Shanks

Green-lipped Mussels

Gifts to buy whilst in Queenstown

What to See & Do in Queenstown?

Recommended areas to stay in Queenstown

Popular areas to visit in Queenstown

Where should I go after Queenstown?

Auckland

Sydney

Melbourne

Help and Safety Information for Queenstown

Important contact numbers for Queenstown

Scam awareness

Rules for smoking, vaping & drugs for Queenstown

What are other people saying about Queenstown?

Recent Social posts about Queenstown

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